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Work from home as a German-speaking Customer Engagement Agent

Do you speak German fluently and want to work from home while earning an attractive salary? Become a full-time Customer Engagement Agent.

40 uur per week
€17,50 per uur

What are you going to do:

As a German-speaking Customer Engagement Agent, you will engage with German customers on a daily basis and help them to resolve their issues regarding their products or services via telephone, email and/or chat. During the call, you will identify their needs and evaluate the nature of the call afterwards. As a German-speaking Customer Engagement Agent, you are also responsible to do routine inbound and outbound call centre activities concerning the business products/services, and provide the customer with appropriate information and get all necessary information from the customer to update the database.

 

You are passionate about sales, and are interested to spend your working day interacting with customers; a nice feature that comes in handy during your work as a German-speaking Customer Engagement Agent! In addition, you enjoy supporting a premium international automotive brand like Smart from Mercedes-Benz.

What we offer:

  • A permanent full-time or part-time contract, according to your preferences;
  • A gross salary of €17,50 per hour;
  • The possibility to work completely from home or at our offices in either Almere, Rotterdam, Utrecht, Tilburg;
  • The opportunity to grow as well as lots of career opportunities within a global company;
  • Additional benefits such as: life insurance, private medical healthcare, foreign language classes, a personal sports card, flexible benefit platform or employee referral program.

What we ask:

  • At least finished high school
  • Willingness to interact with clients and provide them with excellent customer service;
  • Understanding of the importance of accuracy and quality in customer interactions;
  • C2/C1 level of German and -B2 Level of English language is a requirement;
  • For the training, you will need to be available up to 3 weeks; from Monday to Friday between 9:00 am and 5:15 pm;
  • Target orientation and at least 1 year work experience in sales.

Apply

Are you the perfect candidate? Click the button 'apply now' or send an email with your CV to m.huerta@youngcapital.nl and I will contact you as soon as possible.

Extra information

Status
Inactief
Education Level
MBO, HBO, Universiteit
Location
Rotterdam, Tilburg, Utrecht, Almere
Working hours per week
40
Type of Contract
Fulltime (startersfunctie), Fulltime (ervaren)
Salary indication
€17,50 per uur
Responsible for
Responsible for handling customer inquiries

Rotterdam | Tilburg | Utrecht | Almere | Callcenter vacatures | Sales vacatures | Klantenservice medewerker vacatures | Vacatures verkoopmedewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | MBO | HBO | Universiteit

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