Parttime: Customer service representative - French in Amsterdam-Duivendrecht
Parlez-vous français? HelloFresh is looking for a new colleague for their French customer service team. Do you want to join the young and growing team? Apply now!
Wat wij bieden:
- Development opportunities within a young and dynamic company;
- Varieties of tasks and communication channels;
- A pleasant working environment;
- You can start immediately;
- Market conform salary;
- Office in Amsterdam.
Wat ga je doen?
HelloFresh develops healthy recipes and delivers these, including all necessary fresh ingredients, straight to our customers’ doorstep. We want to make healthy and delicious cooking at home easily accessible for our customers. HelloFresh is one of the fastest growing start-ups in Europe and we want to let as many consumers as possible, experience the comfort that HelloFresh offers. Following our launch on the Belgian market, we are looking for colleagues to help customers in Wallonia.
As a customer service representative you are the first point of contact for our (potential) French-speaking customers in Belgium and Luxembourg. You will assist customers via phone and email (and more channels to come) with product/delivery related questions and issues in an efficient and customer friendly manner and thus delivering a positive customer experience. You will also collect feedback to continuously improve our service. It is very important that you are capable of putting yourself in the situation of the customer. What do they really want? You have a service oriented mindset and think in solutions rather than problems.
Wat wij vragen:
- HBO or WO (University of Applied Science or University);
- You are a (Native) French speaker, excellent writing and speaking skills;
- Fluent in English, Dutch would be an advantage;
- You have a higher education/university degree or are still studying;
- Service-oriented, problem-solving and quick learner;
- No problem to work in the evenings and weekends;
- Hands-on approach, accurate and able to work independently;
- Available at least 16 hours per week;
- Have a flexible attitude and be comfortable working in an international team.
Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!
- HBO, Universiteit
- Parttime (overdag), Weekendwerk
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