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HelloFresh develops healthy recipes and delivers these, including all necessary fresh ingredients, straight to our customers’ doorstep. We want to make healthy and delicious cooking at home easily accessible for our customers. HelloFresh is one of the fastest growing start-ups in Europe and we want to let as many consumers as possible, experience the comfort that HelloFresh offers. Following our launch on the Belgian market, we are looking for colleagues to help our drivers in Wallonia.
As a Logistics Team Leader you are the first point of contact for our French-speaking drivers in Belgium. You will assist drivers on a wide range of product- and delivery related questions via phone and solve problems they experience during their routes. You foresee problems for the drivers? Then you immediately take action, to ensure the drivers can deliver the products without any problems. You will also collect feedback to continuously improve our service and ensure that the just preparations are made for the next delivery day.
Together with your colleagues you are also responsible for:
It is very important that you are capable of putting yourself in the situation of the customer. What do they really want? You have a service oriented mindset and think in solutions rather than problems. Do you like to work in a high demanding and fast changing working environment? Then this is something for you!
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