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Customer Service representative English native (UK) part-time for Adidas GLITCH in Amsterdam

Amsterdam | Provincie Noord-Holland | Callcenter vacatures | Klantenservice medewerker | Parttime (overdag) | Weekendwerk | Middelbare school | MBO | HBO | Universiteit

Are you articulate, sport-interested and dynamic? Are you still looking for the ideal job? We are looking for motivated customer service representatives for our customer Cygnific in the project Adidas GLITCH. Does that sound interesting to you? Then keep reading!

Job Description

As an enthusiastic Brand Ambassador, you will be the main contact partner for the British customers for Adidas GLITCH, Adidas' brand new football soccer boot concept. This shoe is only available through the Adidas app and is individually customized by each customer. The GLITCH app will help you assure our customers and ensure an unforgettable football boot experience.

Your tasks:

  • Help and support our customers by means of the app in the live chat and by e-mail
  • Provide a great customer experience
  • Update the database after each customer contact
  • You process customer requests in a creative and original way
  • Together with the team leads, you are looking for ways to improve the service level

What we offer

  • A 3-days training that will teach you everything you need to know
  • Working in an international team, in one of the most exciting capitals in Europe
  • Excellent career development opportunities
  • A part-time position for 30 hours (10,22 € per hour)
  • Possibility for long-term contract conversion
  • Working in shifts (Working hours Mondays to Fridays 11 am until 9 pm, Saturday 11 am to 3 pm and Sunday 12 pm until 4 pm)

We ask

  • No minimum education required
  • You are a Native English (UK) speaker, with excellent grammar and spelling
  • You enjoy dealing with people and are service-oriented
  • Knowledge of the UK football market is essential
  • You are a sports lover, passionate about football, and have strong communication skills
  • You are empathetic, service-minded and willing to go the extra mile to exceed the customer's expectations

Sfeerimpressie:

Apply

Are you interested? Then apply now!

Further Information

Education Level
Middelbare school, MBO, HBO, Universiteit
Location
Amsterdam
Working hours per week
20 - 25
Type of Contract
Parttime (overdag), Weekendwerk
Salary indication
€10,20 per uur
Responsible for
Customer service
Published at
11-07-2018

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