Customer Service Representative (Spanish) for Mercedes-Relocation to Maastricht
Mercedes-Benz are searching for talented, driven Customer Service Representatives to join their Customer Assistance Center (CAC) in Holland! The perfect way to kickstart your international career, you will have the chance to work with over 25 different nationalities and act as a brand representative ensuring that customers receive personal assistance in their own language at a consistently high level.
What are you going to do
You will be working for the Spanish market serving customers and prospective customers by handling all roadside assistance requests, inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles. As a Spanish Representative you insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.
What we offer:
- Holiday allowance - 8% of annual salary
- Salary of €1,966 gross/ month plus bonuses
- Lucrative relocation package of up to €5,000
- Discount on new or used car - Daimler
- 175 vacation hours
- Collective health insurance at discounted rates
- The opportunity to grow and progress within the company
- Pension plan
- Transportation plan: free bike every 3 years, free public transport or fuel costs
What we ask:
- No minimum education required
- Native Spanish speaker
- At least 1 year Customer Service Experience
- B2 /C1 English
- Excellent grammar and writing skills
- Professional experience in customer service/ call centre environment
- Computer literate
- Able to prioritise, analyse, plan and co-ordinate with high workload
- Empathy and advanced negotiation skills
- A loyal representative
- Excellent communication skills
- Team player
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Should you have any further questions, please write an Email to email@example.com or call +49 3022957469.
- Education Level
- Middelbare school, MBO, HBO, Universiteit
- Landelijk (dus ook bij jou in de buurt)
- Working hours per week
- 40 - 40
- Type of Contract
- Fulltime (startersfunctie), Fulltime (ervaren)
- Responsible for
- You will be working for the Spanish market serving customers and prospective customers by handling all roadside assistance requests, inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles.
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