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Customer Service Representative in Lisbon - French Native Speakers only

Topjob | Buitenland: Portugal | Administratieve vacatures | Callcenter vacatures | Administratief medewerker | Backoffice medewerker | Callcenter medewerker | Helpdesk medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | Tijdelijke fulltime baan | Middelbare school

One of our clients is recruiting for several customer service positions in Lisbon. The client is an expert in customer service providing companies around the world with customer care, technical support and much more (for example: ASOS, Netflix, Expedia, Zalando and more...). If you are a French native speaker, wishing to acquire first-hand experience in customer service and to work in an international environment considered as one of the best places to work in Portugal, this offer is for you !!

Description du poste

Your major tasks will be to:

  • Act as the first point of contact for French clients
  • Handle inquiries and provide support through inbound calls, email or chat applications
  • Ensure a service of exceptional quality 
  • Provide our customers the needed clarifications about their service, using the right tools
  • Input data and manage the information related to customers
  • Liaise with the team leader to resolve any customer complaints/ issues

Contrat et avantages

  • 12 months contract (renewable)
  • Full time position (40h/week)
  • Training from 1 to 4 weeks
  • Accomodation provided by the company
  • Flight ticket and airport transfer
  • Friendly and international working environment
  • Portuguese lessons and free organized sport activities
  • Long term opportunities with possibility of career progression

Profil recherché

  • Au minimum avoir terminé le lycée
  • High School diploma
  • French Native Speakers
  • Good computer skills
  • Experience in Contact Center or in sales will be an added value
  • Quick and efficient management of time
  • Communicative and team spirit
  • Dynamic and organized
  • 1 year of availability

Postuler

Etes-vous le candidat parfait? Cliquez sur le bouton "candidater maintenant" et nous vous contacterons le plus vite possible!

Plus d'Informations

Formation requise
Middelbare school
Lieu
Buitenland: Europa
Heures de travail par semaine
40 - 40
Type de Contrat
Fulltime (startersfunctie), Fulltime (ervaren), Tijdelijke fulltime baan
Échelle de salaire
Tussen €858 en €1083 per maand
Responsable de
Inbound calls, deal with clients
Date de publication
09-08-2018

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