Technical Support Engineer (B2B) at innovative payment product company in Amsterdam
Innovation thrives this financial tech company! They introduced clever payment products into the industry, which are easier cheaper and more flexible than what normally only banks could offer. After ten years, this company is still working on innovative products to improve the online payments for regular customers. In order to do so, we are looking for candidates to take part in this team! It is important that you love technology and are excited to work with new (technical) products. As a member of this team, you will get the opportunity to optimise workflows, work at the forefront of technology and build the future of payments.
What we offer:
- Excellent employment terms, including a salary of €2400 bruto per month;
- An extensive personal training on the job for 2/3 weeks;
- A position in a unique, young and fast growing fintech company;
- Working in the city center of Amsterdam;
- Freedom and flexibility;
- Daily fresh lunches;
- Friday afternoon drinks.
What are you going to do
You will support merchants with general and technical support (Dutch and English is required). Troubleshooting and providing technical support via phone, web-based tools and email will be your main task.
Also, you will be a consultant. You will advise merchants about the best implemantation of the system and inform merchants when technical issues come to the surface.
What we ask:
- At least finished mbo level 4
- Dutch and English speaking and writing is mandatory;
- Experience in problem analysis and resolution of software problems. This is something you really like doing;
- You have strong problem solving capabilities and are able to adapt to new processes and procedures quickly while dealing with many varied technical support requests;
- Experience with Wordpress, Magento, Opencart etc. would be great!
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
- Education Level
- HBO, Universiteit
- Working hours per week
- 40 - 40
- Type of Contract
- Fulltime (startersfunctie)
- Responsible for
- Providing technical support to merchants
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