Fulltime French AND Dutch speaking customer service job in Amsterdam

Do you speak French AND Dutch fluently? Would you like to be a part of a international corporation? Are you available from the 12th of November? Read on!

What we offer:

  • A job as full time French AND Dutch speaking Customer Care employee;
  • Startdate monday 12th of October;
  • Development training;
  • Bonussystem;
  • Travelcosts;
  • Comfortable working conditions;
  • Retirement plan.

What are you going to do

Our client is a leader in telecom, electronic entertainment and IT. They offer flexible and professional solutions for their customers in all customer service areas. You will be a part of a worldwide talented team of 130 000 customer service employees who represent some of world’s largest corporations. Teamwork and employee development is one their priorities. Some of the clients they work with are Tommy Hilfiger, Dell and Expedia.

One of their other clients is world’s largest sports brand, which is in search of native French speaking customer service employees.

As a customer service employee you are expected to be service oriented, friendly and able to find timely and accurate solutions. It is an inbound customer service duty where you should be able to answer questions about sportswear and products, as well as handle problems and complaints. During the phone conversation you must be able to collect the right information to accurately help the customer. You will participate in team meetings and additional training. You share your achievements with your colleagues to stimulate and encourage everyone.

We are in search of employees who are available for 40 hours a week from the 12th of November. You will start with a training to learn everything about the products and the brand. The working hours are from Monday till Friday starting from 9.00 am until 9.00 pm, and Saturday and Sunday from 9.00 am until 6.00 pm. We are looking for various availability, including weekends and holidays.

What we ask:

  • Minimum mbo level or equivalent ability
  • Experience in working with clients;
  • Listening skills and customer service oriented;
  • Analytical and decision making skills ;
  • Self motivated;
  • Fluently in French and English.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Education Level
MBO, HBO, Universiteit
Location
Amsterdam
Working hours per week
40 - 40
Type of Contract
Fulltime (startersfunctie), Fulltime (ervaren)
Responsible for
Customer Service for a tool brand
Published at
15-11-2018

Amsterdam | Provincie Noord-Holland | Callcenter vacatures | Klantenservice medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | MBO | HBO | Universiteit

Manon Groot

Recruiter

Manon Groot, bereikbaar op tel. 020 584 0660 of +31622536561

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