Parttime French speaking Customer Service representative for a webshop in Breda
As a part-time customer service representative you’ll start working at an international e-commerce business in Breda. Since this company is active all over the world, they are currently looking for a French-speaking representative. And that’s where you come in.
What will I do exactly?
Answering questions from (French-speaking) customers per phone and email. Mrs. Smith may call you because her purchase has not yet been delivered. Or Mr. Kavinsky might send you an email with a complaint about one of the products he has bought. You’ll put yourself in the customers’ shoes and help them in any way you can. With your excellent communication skills, you’ll reassure the customer that the problem will be solved as soon as possible.
But that’s not all. You will also use the customers’ feedback to help improve the customer experience. How? By passing on their suggestions to your supervisor.
Before you start as a part-time customer service representative, you’ll follow a 5-day training program. During this time, you’ll learn everything there is to know about the company and the customer service branche as a whole.
As a part-time customer service representative you’ll work a minimum of 16 hours per week. The customer service department itself is open from Monday to Friday between 10am and 6pm.
Wat wij bieden
- A job as a part-time customer service representative in Breda;
- A gross salary of € 9.20 per hour (22 years and over), which can increase over time to € 9.35;
- Flexible working hours;
- A complete reimbursement of your travel expenses;
- Relevant work experience at an international e-commerce business;
- An informal and open work environment and great colleagues.
Wat wij vragen
- Minimaal mbo-werk- en -denkniveau;
- You have at least a secondary vocational education (mbo4).
- You are fluent in French. Fluency in Dutch is a plus.
- You have great social and communication skills, are always looking for the best possible solution and never let a business opportunity pass you by.
Are you the perfect candidate for this vacancy? Click on the button ‘apply now’ and we’ll contact you as soon as possible!
SolliciterenBen jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!
- Werkuren per week
- 16 - 32
- Parttime (overdag)
- Tussen €9,20 en €9,35 per uur
- Verantwoordelijk voor
- Responsible for incoming Customer Service calls
- Gepubliceerd op
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