German-Speaking Customer Service Agent (m/f/d) for an International Florist in Amsterdam
Since our client, an international florist, started their business more than 30 years ago, they have delivered more than 50 million bouquets around the world, making millions of people happy. They work every day to exceed the expectations of their customers and florists and to spread happiness and joy through flowers – anywhere, anytime.
What are you going to do
As Customer Service Agent (m/f/d) you will be responsible for helping our customers make their friends, families, colleagues and loved ones happy, noticed and remembered while making life more comfortable and profitable for our florists.
Among your main tasks are:
- Order processing
- Helping florists and customers (B2C and B2B) via phone, social media, WhatsApp, chat, and email
- Writing and updating manuals
- Supporting other teams with seasonal activities
What we offer:
- Salary in line with business standard
- Work in an international environment (14 different nationalities work in the Amsterdam office)
- Lots of international contacts (worldwide network)
- You have your own creative freedom
What we ask:
- At least finished high school
- Experience in Customer Service is a plus
- You are good at working with computers
- Fluency in German, ideally also in Dutch or French
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
If you have any questions feel free to contact me under firstname.lastname@example.org or dial +49 3088789163.
- Education Level
- Middelbare school
- Working hours per week
- 24 - 40
- Type of Contract
- Fulltime (startersfunctie), Parttime (overdag)
- Salary indication
- Tussen €1.800 en €2.000 per maand
- Responsible for
- Primarily responsible for order processing and customer service
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