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Customerservice job for native French speakers at a music store in Amsterdam

Do you know everything about guitars, DJ equipment or sound and light installations? Are you in search of a job where you can use this knowledge to help customers with questions? Read on!

What we offer:

  • Challenging job for at least 24 hours a week (Fulltime is also a possibility);

  • Informal and dynamic workplace;

  • Salary indication is between € 1700 and € 1900 p/m in case of fulltime job;

  • Extensive training of 4-6 weeks;

  • A nice addition to your cv!

What are you going to do

Our client is one of the largest online music store of the Benelux and is looking to become the largest of whole Europe. This company is specialised in sound, light, music instruments, producer and DJ equipment and their website is visited by millions of users every year. What makes them unique is their passion for music and the drive to help their customers in practicing their own passion.

In short: service, support, the whole experience and most of all a lot of music!

As a customer service employee you will be responsible for the incoming calls with questions, complaints and problems concerning different types of products. You will make sure that the customers will receive their products as soon as possible when there is a delay, advice customers with their purchase and handle complaints in such a manner that every customer is satisfied when the hang up. You will be the first point of contact of the company. Right now we are looking for native French speaking candidates with specific knowledge regarding guitars, sound-, light-, and DJ equipment.

Working hours:

The working hours can be from 24-40 hours a week, it is important to be flexible. De customer service is open on Monday till Sunday from 09.00 AM till 11.00 PM

What we ask:

  • Intermediate vocational education (MBO)
    • You speak native French;

    • You have great knowledge of sound & light products/ guitars/ DJ equipment;

    • You are verbally strong and a team player;

    • You are stress resistant and are target driven;

    • You are service oriented;

    • You are flexible in working days and hours;

Apply

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra information

Education Level
MBO, HBO, Universiteit
Location
Amsterdam
Type of Contract
Fulltime (startersfunctie), Parttime (overdag)

Amsterdam | Provincie Noord-Holland | Callcenter vacatures | Callcenter medewerker | Klantenservice medewerker | Fulltime (startersfunctie) | Parttime (overdag) | MBO | HBO | Universiteit

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