Danish Customer Service Agent in Venlo
Do you like to work with full of challenges? Are you autonomous and result oriented? If yes, great! Apply for Danish Customer Service Agent in Venlo!
What are you going to do:
Our client, a digital retailer based in the Netherlands, is looking for a motivated Danish speaker who wants to join their customer service team. As a Danish customer service agent in Venlo, you ensure you are able to maintain customer satisfaction regardless of their complex issues. You must love the improvement! Because you will be the contact person who is responsible for diverse administrative tasks and providing feedback in order to improve the quality and efficiency of the customer service department.
- Handle difficult cases such as escalation and safety cases;
- Handle returns, claims on our different sales channels such as Amazon, eBay, Cdiscound and Manomano;
- Handle outbound interactions and solve different issues;
- Handle reviews that are left by the customer on different platforms such as Amazon, ManoMano, eBay, Trustpilot etc.
What we offer:
- Fixed salary €1.800 per month
- Flexibility of working from home 2-3 days per week;
- Travel cost reimbursement;
- A dynamic and multicultural team;
- Evolving working environment.
What we ask:
- Minimaal mbo werk- en denkniveau;
- Your Danish verbal and written skills are flawless;
- Experience in customer service or client contact is a plus;
- Available 32 - 40 hours per week;
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
If you have any questions, you can contact th recruiter at firstname.lastname@example.org.
- Education Level
- MBO, HBO, Universiteit
- Working hours per week
- 32 - 40
- Type of Contract
- Fulltime (startersfunctie)
- Salary indication
- €1.800 Per maand
- Responsible for
- Handle outbound interaction with different cases
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