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Will you be the next Finnish Customer Service Agent in Amsterdam

Are you passionate about traveling and do you like to help customers in a friendly and solution-oriented way? Then apply now to become the next Finnish Customer Service Agent.

Wat ga je doen?

As a Finnish Customer Service Agent at a big dutch airline, you will help travel agencies with all kind of questions by Phone, Mail or Chat. While working as a Finnish Customer Service Agent, you get a lot of different questions about Boarding, Luggage or just general flight informations. You are always happy to find solutions to every problems that might occur and want to ensure that customers receive great service throughout.

Besides your passion for travel you are a flexible teamplayer, with an international mindset! 
In addition to Finnish, you are also fluent in English and can communicate easily in both languages.

Before you start, you will learn everything important in a 3-week online training. During this time it is important that you are available full-time.

Due to Corona you will completely work from home.

Wat wij bieden

  • A salary of € 11,68 gross per hour;
  • Home Office
  • A 7-month contract with the possibility to extend afterwards;
  • Possibility to improve your skills throughout;
  • A holiday allowance as well as a discount on your health insurance;
  • An irregularity and travel allowance.

Wat wij vragen:

  • Minimaal een diploma mbo niveau 4;
  • You are fluent in Finnish and English;
  • Experience in customer service is a plus;
  • You have knowledge about how complex computer systems work;
  • You are creative, flexible and ambitious.


Are you the perfect candidate (m/f/d)? Then click the button 'apply now' and we will contact you as soon as possible.

Extra informatie

MBO, HBO, Universiteit
Werkuren per week
32 - 40
Fulltime (startersfunctie), Fulltime (ervaren)
€11,00 per uur
Verantwoordelijk voor
Helping travel agencies with arising questions and problems.

Amsterdam | Callcenter vacatures | Vacatures callcenter medewerker | Klantenservice medewerker vacatures | Fulltime (startersfunctie) | Fulltime (ervaren) | MBO | HBO | Universiteit

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