Will you be the next Danish Customer Service Agent in Amsterdam

Are you passionate about travel and a great customer service? Then apply now to become a Danish customer service agent in Amsterdam.

What are you going to do:

As a Danish Customer Service Agent in Amsterdam at a big Dutch airline, you will help customers with all kind of questions by Phone, Mail or Chat. While working as a Danish Customer Service Agent, you will get a lot of different questions about Boarding, general flight informations or problems. But with your international and service-oriented Mindset, you are always happy to find solutions to every problem that might occur. A great service  throughout is the most important to you and you are always happy to exceed the customers' expectations.

Besides your passion for travel you are a flexible teamplayer, with a sense of humor! 

In addition to Danish, you are also fluent in English and can communicate easily in both languages.

Before you start as a Danish Customer Service Agent in Amsterdam, you will learn everything important in a 3-weeks online training. During this time it is important that you are available full-time.

Good to know: Due to Corona you will completely work from home.

What we offer:

  • A salary of € 11,68 gross per hour;
  • Working from Home;
  • A 7-month contract with the possibility to extend afterwards;
  • Possibilities to improve your skills throughout;
  • Benefits such as a holiday allowance or a discount on your health insurance;
  • An irregularity and travel allowance.

What we ask:

  • At least finished mbo level 4
  • Fluent in Danish and English;
  • Experience in Customer Service would be a plus;
  • Knowledge about how complex computer systems work;
  • You are creative, flexible and ambitious.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

Status
Open
Education Level
MBO, HBO, Universiteit
Location
Amsterdam
Working hours per week
32 - 40
Type of Contract
Fulltime (startersfunctie), Fulltime (ervaren)
Salary indication
€11,68 per uur
Responsible for
Helping travel agencies with questions about their journey with the airline
Published at
17-03-2021

Amsterdam | Callcenter vacatures | Vacatures callcenter medewerker | Klantenservice medewerker vacatures | Fulltime (startersfunctie) | Fulltime (ervaren) | MBO | HBO | Universiteit

Apply directly
Raphaela Kreymborg

Recruiter

Raphaela Kreymborg, bereikbaar op tel. +31 683 142 292

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