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Fulltime German Customer Care Agent in Amsterdam

Do you speak fluent German and English? Want to work for a scale-up in Amsterdam? Start as our new Fulltime Customer Care Agent!

24 - 32 uur per week
Tussen €11,00 en €13,00 per uur

Wat ga je doen?

The scale-up in Amsterdam is Europe’s largest electric charging partner. Their mission is to work together with EV drivers by offering smart charging solutions and scalable charging infrastructure as a way of eradicating our dependency on fossil fuels for the future of mobility.

I am looking for a Customer Care Agent to join the international Customer Care department, a young and dynamic team in the heart of our organisation. You will help the customers with any financial issue they might have. 

Your responsibilities:

  • Answering customer questions with financial issues via telephone and email (1st line)
  • Supporting your (international) colleagues when they are dealing with financial issues (2nd line)
  • Inform colleagues about changes regarding finance processes or issues
  • Update management about the results
  • Correcting invoices and credit notes in direct collaboration with the Finance department
  • Providing input for the training of (new) colleagues plus delivering and optimizing work instructions

Wat wij bieden

  • A lot of responsibility;
  • Between € 11 and € 13 gross per hour depending on age and experience;
  • An informal working atmosphere;
  • Nice colleagues;
  • You will receive a MacBook.

Wat wij vragen:

  • Minimaal hbo werk- en denkniveau;
  • Experience in Customer care;
  • Fluent in German and English;
  • You are service oriented;
  • You enjoy working in a fast-growing organization.

Solliciteren

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Extra informatie

Status
Inactief
Opleidingsniveaus
HBO, Universiteit
Plaats
Amsterdam
Werkuren per week
24 - 32
Dienstverbanden
Fulltime (startersfunctie), Fulltime (ervaren)
Salarisindicatie
Tussen €11,00 en €13,00 per uur
Verantwoordelijk voor
Incoming phone calls and e-mails

Amsterdam | Administratieve vacatures | Callcenter vacatures | Vacatures callcenter medewerker | Klantenservice medewerker vacatures | Fulltime (startersfunctie) | Fulltime (ervaren) | HBO | Universiteit

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