Take-off as the next Finnish Customer Service Agent in Amsterdam or Enschede!
You want to deliver the best customer experience in the travel industry? Then apply now as a Finnish Customer Service Agent in Amsterdam or Enschede!
What are you going to do:
As a Finnish Customer Service Agent in Amsterdam or Enschede, you will be representing the biggest Dutch airline and assist customers with their inquiries through phone in the best manner. You are friendly, energetic and a real problem solver. The customers could have questions about their bookings, flights, luggage, upgrades, the loyalty program, or they have other special requests. Also, you don’t hesitate to take that extra step to make the customer’s experience unforgettable.
To fully prepare you to give the right information to the customer and get them ready for their journey, you will be provided with an eight-week training. This training is full-time, so you should also be available full-time during those eight weeks.
Are you interested in travelling and fluent in Finnish and English? And do you have a customer-oriented attitude, are you flexible and creative? Then become the next Finnish Customer Service Agent in Amsterdam or Enschede!
What we offer:
- Working as a Finnish Customer Service Agent in Amsterdam or Enschede;
- A competitive salary of €15,27 (inkl. 1,50€ language allowance) per hour;
- A 7-month contract with the prospect of a long-term partnership;
- The possibility to work from home after 6 months;
- A holiday allowance, a discount on your health insurance policy and a pension plan;
- Recurring social events (depending on the COVID-situation) with colleagues from all over the world.
What we ask:
- Minimum mbo level 4 or equivalent ability
- Finnish and English (Finnish on native level), both verbal and written;
- You are flexible, service-oriented, creative and have a sense of humor;
- Preferably, you have experience in customer service.
Are you the perfect candidate? Click the button 'apply now' or send an email with your CV to email@example.com and I will contact you as soon as possible.
- Education Level
- MBO, HBO, Universiteit
- Working hours per week
- 32 - 40
- Type of Contract
- Fulltime (startersfunctie), Fulltime (ervaren)
- Salary indication
- €14,62 per uur
- Responsible for
- Assisting customers with their inquiries
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