Start as an online technical support specialist
Do you have an affinity with tech and enjoy working in customer support? Become an Online technical support specialist at RIFF Digital Engagement!
What are you going to do:
RIFF Digital Engagement is a full-service digital firm that specializes in offering products and services for every stage of the digital consumer experience. As an online technical support specialist, you will not only be able to use your language skills, but also your creativity. How awesome is that?
At RIFF Digital Engagement, you will work from home as a tech support engagement specialist for the companies Signify and Phillips Lightning. You will monitor all incoming social activity, and answer customers' questions about different products and services. Furthermore, you will improve customer satisfaction and collect feedback from customers.
As a future Online technical support specialist, you speakEnglish fluently and enjoy enhancing customers' online experience. You are interested in technology and love to put a smile on customers' faces! Before you start working, you will follow a fully paid 5-day training.
As the company operates 24/7 your working hours will vary. Normal working hours are between 08.00-20.00, but as late shifts are a part of the job, you will need to work from 01.00-07.00. For these night shifts, you earn 25% extra on top of your hourly rate. Also, we ask you to be available for two Saturdays a month.
You can start as soon as possible, so apply now!
What we offer:
- A gross salary of € 12,- per hour, excluding bonuses;
- Flexible working hours between 24-32 hours and night shifts;
- To work at a transparent and open company;
- Trainings to help you get you started;
- A work laptop and accessories;
- Work from home;
What we ask:
- Minimum mbo level or equivalent ability
- Fluent in English;
- Available as soon as possible;
- A technical background is a plus;
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
- Education Level
- Landelijk (dus ook bij jou in de buurt)
- Working hours per week
- 24 - 32
- Type of Contract
- Parttime (overdag), Avondwerk
- Responsible for
- monotoring social activity and answering customer questions
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