Dutch Customer Service Support - Relocation to Lisbon in Amsterdam

Beschrijving

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?

This would be the best opportunity to start your career within an international company where you can easily develop your professional career.

Responsibilities:

Restaurant – Core support

• You will deliver high-quality service across multiple support platforms (email and phone);
• Be a passionate advocate for users while answering any questions that come your way;
• You will educate restaurants and help them perform best on the app;
• You will work efficiently and effectively with restaurants partners, teaching and helping them to use our application.

Rides - Transportation

• You will deliver high-quality service across multiple support platforms (email, social media and chat);
• Be a passionate advocate for users while answering any questions that come your way;
• Show empathy to users who face issues while solving problems: issue with the application, the geo-localization, customer behavioral issue etc.

Requirements

• Native level of Dutch
• Fluent level of English (B2)
• Previous experience in customer support would be considered a plus.
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• European citizenship or work permit for Portugal

Benefits

• Accommodation provided by the company, bedroom for yourself in shared apartment
• Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.
• Refund of the initial flight ticket to relocate to Portugal
• Two yearly flight tickets to your home country.
• Private health insurance
• Career development, and learning opportunities.
• Salary: 1000 euros gross per month (12 payments per year).
• Bonuses based on performance.
• Social activities

Deze vacature wordt aangeboden door Jobbird. Solliciteren kan eenvoudig en snel op de website van Jobbird door op de 'Solliciteer direct' knop te klikken.

Extra informatie

Status

Open

Opleidingsniveaus

Middelbare school

Plaats

Amsterdam

Werkuren per week

1 - 40

Dienstverbanden

Fulltime (ervaren)

Gepubliceerd op

19-06-2025