Full-time position as a French help desk agent in Hoorn
Looking for a full-time French-speaking help desk role where you can grow your communication skills while working with an international team?
What are you going to do:
Based near Hoorn, The Netherlands, this French-speaking help desk position via YoungCapital offers just that. Join a company where collaboration, trust, and teamwork are part of daily life. You’ll be welcomed into a culture that values growth, supports your career development, and makes coming to work enjoyable. You'll receive thorough onboarding and training, with room to grow in a fast-paced environment that values your input.
Fluent in French and English? Even better if you speak Dutch too. As a French-speaking help desk agent, you'll be the first point of contact for internal users and customers in the Benelux region, supporting them via phone, email, and chat. Using your exceptional communication skills, you will address questions, provide solutions, and escalate issues to the right departments when needed. You’ll also keep records accurate and up to date in internal systems like CRM or ticketing tools.
This position as a French-speaking help desk agent is perfect for someone with strong communication skills and a proactive attitude who enjoys making work easier for everyone.
What we offer:
- A full-time help desk position in a growing international company
- Competitive salary of €14,50 – €15,50 per hour
- Hybrid work: 40% remote, 60% from the office in Zwaagdijk-Oost
- Travel allowance to support your commute
- Plenty of training, development, and career growth opportunities
What we ask:
- Completed at least MBO level 4 (or equivalent)
- Experience in a support/help desk role is a plus
- Fluent in French and English (Dutch is a bonus)
Apply
Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible!
Extra information
- Status
- Inactief
- Education Level
- Middelbare school, MBO, HBO, Universiteit
- Location
- Hoorn
- Working hours per week
- 40
- Type of Contract
- Fulltime (startersfunctie), Fulltime (ervaren)
- Salary indication
- €14,79 per uur
- Responsible for
- First point of contact for internal users and customers in the Benelux region, supporting them via phone, email, and chat.
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