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Netflix is looking for a German speaking Customer Care Team Lead in Amsterdam

Amsterdam | Provincie Noord-Holland | Callcenter vacatures | Klantenservice medewerker | Fulltime (startersfunctie) | Middelbare school | MBO | HBO | Universiteit

Netflix is shaping the future of global entertainment and you can be part of it! Netflix Amsterdam is looking for a German Team Lead Customer Care who is able to motivate and inspire his team! Sounds good right? Find out what we have to offer!

Job Description

As Customer Care Team Lead Germany you are responsible for building and managing the German Customer Care team. Together with the other German Team Lead you will maximize the performance of your team and make sure Netflix provides amazing interactions with their subscribers around the world! Netflix is currently growing and you are going to contribute to this growth! You help improve colleagues and, if necessary, expand the team by adopting new colleagues.

In this role you are able to give and receive feedback on a daily basis. You are also ready to have challenging conversations with people in your team while maintaining an overall positive atmosphere. Furthermore you love to facilitate presentations to a variety of audiences!

Netflix has an unique culture! Working at Netflix means working in an environment that supports freedom and responsibility.

A challenging job, but you are up for it, right?

What we offer:

  • A very good salary (€3.800,- to €4.500,- gross a month);
  • Working in an international, fast growing environment;
  • Great career growth opportunities;
  • Room for personal development;
  • Great colleagues!

We ask:

  • A high school diploma or GED equivalent;
  • Relevant supervisory work experience (customer care) for 3 to 4 years;
  • Fluently in German and English;
  • You are pro-active and contribute to improvements;
  • Open availability between the hours 7am to 11pm, 7 days a week;
  • Proven success with building, leading, and motivating a team.

Do you want to apply...?

Are you the perfect candidate for this vacancy and meet the requirements? Then click on the "Solliciteer direct!" Button and we will contact you as soon as possible!

Further Information

Education Level
Middelbare school, MBO, HBO, Universiteit
Location
Amsterdam
Type of Contract
Fulltime (startersfunctie)

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Netflix is looking for a German speaking Customer Care Team Lead in Amsterdam

Netflix is shaping the future of global entertainment and you can be part of it! Netflix Amsterdam is looking for a German Team Lead Customer Care ...

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