Slovak-speaking customer contact agent at Action HQ in Zwaagdijk-Oost

Wat ga je doen?

Want a job where you’re constantly in touch with people and solving different challenges every day? As a Slovak-speaking customer contact agent at Action’s headquarters in Zwaagdijk-Oost, you’ll be responsible for helping customers with their questions and requests.

You’ll communicate through phone, email, and chat, making sure customers receive clear answers and quick solutions. You’ll also stay in contact with suppliers and logistics partners to make sure everything runs smoothly behind the scenes.

In this role, you’ll be part of an international team where collaboration and communication are key. You’ll develop your skills while contributing to a positive and efficient customer experience.

Your tasks:

• Handling customer inquiries via phone, email, and chat;
• Providing solutions to customer questions and issues;
• Coordinating with suppliers and shipping partners;
• Following up on ongoing cases;
• Registering customer interactions in systems;
• Helping improve the overall customer journey.

About the company

You will work at Action’s international headquarters in Zwaagdijk-Oost. The company is known for its fast-paced environment, international team, and strong focus on customer satisfaction. You’ll have the opportunity to grow and develop within the organization.

Who are you?

You enjoy communicating with people and solving problems. You are proactive, customer-focused, and able to stay calm in a dynamic environment. You like working in a team and taking responsibility

Wat wij bieden

• Salary between €14.71 and €16.00 gross per hour;
• Part-time position within an international company;
• Opportunity to develop your customer service skills;
• Possibility to work partly from home;
• Travel allowance based on company policy;
• A dynamic and supportive team environment.

Solliciteren

Are you the perfect candidate for this vacancy and do you meet the requirements? Click the “Apply now” button and we’ll get in touch with you as soon as possible!

Extra informatie

Status

Open

Opleidingsniveaus

Middelbare school, MBO

Plaats

Zwaagdijk-Oost

Werkuren per week

32

Dienstverbanden

Fulltime (ervaren), Tijdelijke fulltime baan

Salarisindicatie

Tussen €14,71 en €16,00 per uur

Verantwoordelijk voor

As a Slovak-speaking customer contact agent, you handle customer interactions and make sure every request is solved efficiently.

Gepubliceerd op

16-04-2026