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Customer Service Representative in Lisbon - French Speakers only

One of our clients is recruiting for several customer service positions in Lisbon. The client is an expert in customer service providing companies around the world with customer care, technical support and much more (for example: ASOS, Netflix, Expedia, Photobox, and more...). If you are a French native speaker, wishing to acquire first-hand experience in customer service and to work in an international environment considered as one of the best places to work in Portugal, this offer is for you !!

Ce que vous allez faire

Your major tasks will be to:

    • Act as the first point of contact for French clients
    • Handle inquiries and provide support through inbound calls, email or chat applications
    • Ensure a service of exceptional quality 
    • Provide our customers the needed clarifications about their service, using the right tools
    • Input data and manage the information related to customers
    • Liaise with the team leader to resolve any customer complaints/ issues

Ce qu'on vous propose

  • 12 months contract (renewable)
  • Full time position (40h/week)
  • Training from 1 to 4 weeks
  • Accomodation provided by the company
  • Flight ticket and airport transfer
  • Friendly and international working environment
  • Portuguese lessons and free organized sport activities
  • Long term opportunities with possibility of career progression

Ce qu'on vous demande:

  • Au minimum avoir terminé le lycée
  • High School diploma
  • French Native Speakers
  • Good computer skills
  • Experience in Contact Center or in sales will be an added value
  • Quick and efficient management of time
  • Communicative and team spirit
  • Dynamic and organized
  • 1 year of availability


Etes-vous le candidat parfait? Cliquez sur le bouton "Postuler maintenant" et nous vous contacterons le plus vite possible!

Informations supplémentaires

Le processus de recrutement pour cette offre se fera désormais en Anglais.

Formation requise
Middelbare school
Buitenland: Europa
Heures de travail par semaine
Type de Contrat
Fulltime (startersfunctie), Fulltime (ervaren), Tijdelijke fulltime baan
Échelle de salaire
Tussen €858 en €1.083 Per maand
Responsable de
Inbound calls, deal with clients

Buitenland: Portugal | Administratieve vacatures | Callcenter vacatures | Vacatures administratief medewerker | Vacatures backoffice medewerker | Vacatures callcenter medewerker | Vacatures helpdesk medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | Tijdelijke fulltime baan | Middelbare school

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