Customer service representative Gstar native German & English in Maastricht
Are you searching for a challenging job as a customer service representative? Do you like fashion and helping other people? Are you a native German speaker who is also fluent in English? Read on, we are looking for you!
What are you going to do:
For a client in Maastricht we are looking for native German speaking customer service representatives who are up for a challenge.
G-Star is a company which is focused on the innovation of denim. When G-Star designs, they design for the future; not only in how the products look, but also the wider impact they have. Since the creation in 1989, G-Star’s philosophy has always been, ‘Just the Product.’ This single-minded approach has led to many denim ‘firsts’: the introduction of ‘luxury denim for the streets'.
As a customer service representative, it is your daily task to support the online shop. This means that your main activities are answering customer care calls, inbound sales calls and answering questions by e-mail. You will be answering questions about product information, pricing, shipments and delivery times, return sending’s, complaints, etc. There are no sales involved, service is everything!
Opening hours : from Monday until Friday (between 8h and 21h) and on Saturday (between 9h and 15h).
What we offer:
- Work as a representative for a large popular fashion brand;
- Work in a nice and enthousiastic team of colleagues;
- A competitive salary of €9,51 or €10,07 (if bilingual);
- You will get a paid training;
- Flexible working during the opening hours;
- Travel costs covered.
What we ask:
- Minimum mbo level or equivalent ability
- No previous work experience is needed, however previous experience in customer service is a plus;
- Strong communication and problem solving skills;
- Native German speaker who is also fluent in English;
- Available for 24 - 40 hours a week.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
- Education Level
- Middelbare school
- Working hours per week
- 24 - 40
- Type of Contract
- Fulltime (startersfunctie), Parttime (overdag)
- Salary indication
- Tussen €9,51 en €10,07 per uur
- Responsible for
- Answer inbound phonecalls and emails
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