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Will you be the next German customer service agent in Amsterdam en Enschede

Are you fluent in German and would you like to gain customer support experience at one of the most well-known beauty brands of the Netherlands? Apply for German customer service agent at a great cosmetic firm!

What are you going to do:

As German speaking customer service agent at a great cosmetic firm you will be responsible for all incoming questions and calls especialle via email and telephone, but sometimes also on Social Media. With enthusiasm you will describe the scent of the Ritual of Sakura product line or explain how to create your very own personalized shampoo. Your English must be good as well. 

Whoever the customer is, as a German customer service agent you give the customers that relaxed cosmetic feeling. You are someone who is eager to give the right answers with a lot of personal attention. After all, helping customer is your own favorite ritual!

Before you start, you will attempt a writing test which will take you about 60 minutes.

For this position it is important that you are available from Monday to Sunday from 9 a.m. to 9 p.m. Every four weeks they will make a schedule where you will be scheduled on a different shifts every week. They can be from 09:00 – 17:30 or 12:30 – 21:00, but with your flexibility that's no problem at all!

Also good to know: in this position you will be working from home. This can change in the future. In that case you will be working in Amsterdam or Enschede.

What we offer:

  • A salary of €12,20 gross per hour;
  • A challenging job;
  • Lots of international contacts;
  • The chance to build up your cv.

What we ask:

  • At least finished mbo level 4
  • You are immediately available for at least 24 hours a week;
  • You have passion for cosmetic;
  • You speak German fluently.


Apply immediately and we will call you asap!

Extra information

Education Level
MBO, HBO, Universiteit
Amsterdam, Enschede
Working hours per week
24 - 40
Type of Contract
Parttime (overdag)
Salary indication
€12,00 per uur
Responsible for
Handling questions of customers with enthusiasm

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