Start now as an alarm centre operator in Amsterdam!

Are you fluent in Dutch and English and want to work for a well-known insurance company? Start now as alarm centre operator in Amsterdam!

32 - 40 uur per week
€12,71 per uur

What are you going to do:

This well-known customer is the market leader when it comes to travel insurance and assistance. At this international emergency vehicle assistance centre, they make sure people that cannot continue their travels on the road are helped as quickly as possible. For that, they need your help as it gets busy on the road again!

As an alarm centre operator in Amsterdam, you are responsible for clearing the Dutch roads. Whenever an incident occurs, you will be called, and you will make sure that help is on the way. As an alarm centre operator, you will be the first point of contact for the customers. You will answer via the phone and ask where the accident happened, so the right people can be sent to the scene of the accident. This has to be done fast! This means that it is important that you are quick to react and can easily switch between different systems.

You are not easily stressed and have the ability to react quickly; a perfect skill to have as an alarm centre operator in Amsterdam. If you speak Italian, German, French or Spanish next to Dutch it is a great advantage!

Working days and times:

As an alarm centre operator in Amsterdam, you are available for a minimum of 32 hours. You will work flexible shifts which means that you could work in the evening, night and weekend. But of course, you will receive extra if you work these shifts:

  • Night shift 145%
  • Evening shift 130%
  • Saturday 140%
  • Sunday 150%

You will also have to follow a mandatory full-time training that will last for 4 weeks. Therefore, it is important that you are available for 4 weeks, 40 hours per week. The training is of course fully paid.


What we offer:

  • A position as alarm centre operator in Amsterdam;
  • A salary around €12.71 per hour;
  • Additional salary if you work in the evenings, nights or on the weekend;
  • Work for an international company in Amsterdam;
  • Trainings;
  • Growth opportunities within the company.

What we ask:

  • Minimaal een mbo-diploma;
  • Experience with customers;
  • Stress-resistant
  • A flexible availability from Monday to Sunday for at least 32 hours per week;
  • Fluent in Dutch and English;
  • Fluent in either Italian, German, French or Spanish would be a plus.


Are you the ideal candidate? Then apply now or send an email with your CV to, and I will contact you as soon as possible.

Extra information


Education Level
MBO, HBO, Universiteit
Working hours per week
32 - 40
Type of Contract
Fulltime (startersfunctie), Fulltime (ervaren)
Salary indication
€12,71 per uur
Responsible for
Answering customer issues via phone
Published at

Amsterdam | Callcenter vacatures | Receptioniste vacatures | Klantenservice medewerker vacatures | Vacatures helpdesk medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | MBO | HBO | Universiteit

Apply directly
Daisy Zenefels


Daisy Zenefels, bereikbaar op tel. +31 8 50689087 of +31 6 33017129

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