Work as Customer Success Agent at an E-Commerce Company in Amsterdam

What are you going to do:

If you like it when your friends come to ask some fashion advices, then you will definitely have a lot of fun by helping the customers of this men's wear company finding their style and making matching outfits. This company based in Amsterdam, sells classic men's wear around the world through its webshop. 

As a Customer Success Agent at an E-Commerce Company in Amsterdam, your role for the first 6 months is to support the clients through mail, phone or chat contacts to make their customer journeys as good as possible. The combination of items, the good size to wear, the trend of the moment but also the practical information, you can answer to all questions and are willing to help them every day. Becoming a Customer Success Agent means that you will represent the brand through your contacts with the clients. Then you need to have some easy-going conversational skills to make the customers feel as if they were shopping directly with you!

After the first 6 months, you will have the opportunity to grow within the company and become the Team Leader of the Customer Success Department! You will therefore have more responsabilities and will have to elaborate plans to offer the best support possible to your customers. The salary will also be negotiable. 

This company is specialized in offering a large scale of sizes to make sure their customers always find the perfect fit and feel comfortable in their daily clothes. All the customer's requests are different, such as your days in this company. Indeed, your main tasks is to give the 'perfect fit' answer to each customer. 

Are you at the forefront of fashion? Then you may be a good fit for this company!

What we offer:

• The opportunity to work in a fast-growing e-commerce company;
• The opportunity to grow within the company;
• A fun and dynamic team allowing personal development;
• A full-time job of 32 hours a week;
• A salary of 2500 - 2800 euros per 38 hours;
• Travel allowance, 8% holiday allowance and market-based pension scheme;
• A tasty and healthy lunch;
• A team setting and informal and personal work place;
• A Friday afternoon drink on the roof or on a boat with you colleagues.

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible ! If you have any question, you can contact me at m.combaz@youngcapital.nl.

Extra information

#multilingual

If you are not fluent in Dutch and English your application will not be considered. 

Status

Inactief

Education Level

MBO, HBO

Location

Amsterdam

Working hours per week

32

Type of Contract

Fulltime (ervaren)

Salary indication

Tussen €2.500 en €2.800 Per maand

Responsible for

Contact costumers by phone, e-mail, chat and solve their issues; advise customers with fashion;