Office manager in Amsterdam

Beschrijving

Join albelli-Photobox Group as a Facilities Management Specialist and be a driving force in creating exceptional workplace experiences, ensuring efficient operations, and upholding the highest standards of FM services across our European offices.. About the role As a Facilities Management Specialist you’ll play a pivotal role in delivering exceptional workplace services and experiences across our Netherlands and Norwegian offices. Reporting to the Group Facilities Manager, you will optimize workplace utilisation and management, ensuring an efficient, effective, and engaging environment for our employees that meets statutory requirements and local government standards. With a strong focus on customer service and expertise in FM services, you will drive uninterrupted operations and enhance the overall workplace experience for our colleagues and visitors. Primary Responsibilities:

• Build and maintain key relationships with senior users and principal suppliers to ensure uninterrupted and value-driven FM services at albelli-Photobox Group.
• Be a visible presence at our AMS office four days a week, with occasional visits to other European offices, ensuring top-quality service and excellent communications with customers.
• Collaborate with landlords and building managers to ensure H&S and maintenance adherence, maintaining compliance with all relevant regulations.
• Ensure well-specified complex contracts and reactive works deliver satisfactory results and value for money.
• Own and manage the group events calendar, executing events within budget and timelines. Contract Oversight: Manage stationary, catering, and office supply contracts, including ad-hoc provisions, with a focus on effective relationship management.
• Act as the escalation point for any building and facilities service issues, maintaining high standards to meet the needs of our staff and visitors.
• Oversee the provision of Property and FM services, including budget planning, control, and reporting. Statutory Compliance: Ensure APG meets or exceeds minimum statutory and government standards, including health and safety, security, sustainability, and commercial management.
• Identify areas for continuous improvement in facilities management and promote innovative ideas from stakeholders.
• Ensure plans and activities align with wider strategic priorities and effectively communicate with senior leaders to influence future strategies.
• Utilize excellent people management and property management skills to enhance workplace experiences for visitors and staff.
• Collaborate with the Group Facilities Manager to maximize estate-wide benefits in Property and FM service delivery, promoting consistency across the group.

Impact and Contributions:

• Ensure value-driven FM services through strong relationships with users and suppliers.
• Provide top-quality service and communication at AMS office and other locations.
• Maintain compliance with regulations, ensuring a safe working environment.
• Deliver satisfactory results and value for money through well-specified contracts.
• Efficiently manage budget planning, control, and reporting for Property and FM services.
• Identify areas for FM process improvement, encouraging innovation and efficiency.

Experience and Attributes we’d like to see:

• Strong communication and presentation skills, both oral and written.
• Excellent knowledge and experience in implementing and managing the delivery of soft and (hard - not essential) FM services in a comparable European environment, with demonstrable third-party management skills.
• Significant experience in internal and external stakeholder management at all levels, with the ability to influence and negotiate.
• Strong understanding of real estate management, including related statutory, regulatory, and professional requirements.
• Possess a minimum of IOSH level Health & Safety qualification, with a proven ability to effectively manage a business through strict adherence to health and safety protocols.
• Fluent in Dutch and English

Nice to Have Experience:

• Norwegian language would be advantageous.
• Qualification or experience in Facilities/Office Management (or equivalent). Accreditation: Associate level accreditation with either IFMA-EMEA International Facility Management Association or IWFM The Institute of Workplace and Facilities Management.

What's in it for you?

• 26 days of annual leave with a healthy work-life balance
• An informal, fun, proactive, and inclusive culture with a social atmosphere (Friday drinks, parties, sports, etc.)
• Join an internationally diverse company of 70+ nationalities based out of our Amsterdam office, located next to Central Station with stunning views of the harbor, and the numerous canals running through the old city.

About us We're albelli-Photobox Group, the experts in printing high-quality personalised photo products, from photo books and wall decor, to calendars, cards and more. We create JOY by connecting people to the moments that matter most. Inspiring people to create and share their stories with us. We're searching for fresh thinkers and team players who are passionate about their work, collaborate to solve problems, constantly challenge themselves to learn and innovate, and thrive on delivering an exceptional customer experience. We’re a pan-European business serving over 7 million customers, supported by our 1,150 colleagues and are growing across a number of our locations. Equal opportunities statement We are committed to promoting equal opportunities in employment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist. We will consider the matter carefully and try to accommodate your needs within reason. If we consider a particular adjustment would not be reasonable we will explain our reasons and try to find an alternative solution where possible. Sponsorship We aren't able to offer sponsorship for this role so please only apply if you have the Right to Work without the need for sponsorship

Deze vacature wordt aangeboden door Jobbird. Solliciteren kan eenvoudig en snel op de website van Jobbird door op de 'Solliciteer direct' knop te klikken.

Extra informatie

Status

Open

Opleidingsniveaus

Middelbare school

Plaats

Amsterdam

Werkuren per week

32 - 40

Dienstverbanden

Fulltime (startersfunctie)

Gepubliceerd op

27-09-2023