Customer Service Officer FrieslandCampina Amersfoort

What are you going to do:

FrieslandCampina Amersfoort is looking for an enthusiastic Customer Service Officer with a focus on order management in particular. You will play a crucial role in ensuring client satisfaction and the smooth coordination of incoming orders to cash operations. 

Responsibilities
From managing orders to collaborating with (internal) stakeholders, you will navigate through a fast-paced environment with adaptability and flexibility. Your ability to multitask and prioritize will be essential as you juggle various tasks and collaborate with cross-functional teams. In this position, you will:

• Manage customer orders, ensure accurate and timely processing into the system;
• Ensure Clean Desk procedures in SAP related to orders, invoices and corrections;
• Serve as the main point of contact for customers, address inquiries and resolve any issues related to orders, shipping and product availability;
• Collaborate with internal teams such as sales, logistics, and planning to ensure customer expectations are met and exceeded;
• Keeping customers up to date by providing order updates, delivery schedules, and any necessary changes or delays.

This is a temporary job for 6 months, 36 hours a week. Hybrid working is possible This job requires you to speak and write English AND French fluently. 

What we offer:

• Salary between €3300,- and €4100,-, depending on work experience;
• Choice to receive salary weekly or per 4 weeks;
• Full reimbursement when travelling by public transport, €0,23 per km when travelling by own transport;
• The chance to develop yourself in an international company!

Apply

Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible! Questions? Email me s.wenas@youngcapital.nl or call me +31622357379.

Extra information

Status

Open

Education Level

Middelbare school, MBO, HBO

Location

Amersfoort

Working hours per week

36

Type of Contract

Fulltime (startersfunctie), Tijdelijke fulltime baan

Salary indication

Tussen €3.300 en €4.100 Per maand

Responsible for

From managing orders to collaborating with (internal) stakeholders

Published at

19-05-2025