Helaas, deze vacature is niet langer actief

Fulltime German speaking customer service job in Amsterdam

Amsterdam | Provincie Noord-Holland | Callcenter vacatures | Callcenter medewerker | Klantenservice medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | MBO | HBO | Universiteit

Do you speak German on a native or near-native level? Are you outgoing and enthusiastic and do you like to help customers? Are you fulltime available? Then read on!

Functieomschrijving

Our client is a leader in delivering customer service support for various clients. They offer flexible and professional solutions for their customers in all customer service areas. You will be a part of a worldwide talented team of 130.000 customer service employees who represent some of world’s largest corporations. Teamwork and employee development is one of their priorities. Some of the clients they work with are Dell and Expedia.

One of their other clients is a luxurious fashion brand, which is in search of German speaking customer service employees.

As a support professional, you are responsible for taking inbound calls from customers regarding to fashion products, helping them with their questions and problems and provide the highest level of customer service. During the phone or e-mail conversation you must be able to collect the right information to accurately help the customer. You have true passion to find the right solution for the customer, but you also close the sale. Further, you are responsible for logging case notes to assure optimal assistence. In short, a dynamic job in which you are the first contact for the clients!

We are in search of employees who are available for 40 hours a week. You will start with a 2 week training to learn everything about the products and the brand. The working hours are from Monday till Friday starting from 09:00-17:30 or from 10:00-18:30h. And at least one Saturday a month from 09:00-17:30h.

Wat wij bieden:

  • An exciting fulltime job (40 hours a week);
  • A two week training which is paid;
  • Attendance bonus system;
  • Working in a young and international environment;
  • Full travel costs compensation (>10 km);
  • Possibilities for development.

Wat wij vragen:

  • Intermediate vocational education (MBO);
  • Experience in working with clients;
  • You are fluent in the German and English language;
  • You have strong PC skills and you are interested in fashion;
  • You are service oriented, but also sales minded;
  • You are outgoing, enthousiastic and approachable;
  • You are well-organized, accurate and motivated.

Solliciteren:

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra informatie

Opleidingsniveaus
MBO, HBO, Universiteit
Plaats
Amsterdam
Dienstverbanden
Fulltime (startersfunctie), Fulltime (ervaren)
Gepubliceerd op
13-11-2017

Helaas, deze vacature is niet langer actief

Zoek via het menu naar andere vacatures of bekijk hieronder vergelijkbare vacatures

Fulltime German speaking customer service job in Amsterdam

Do you speak German on a native or near-native level? Are you outgoing and enthusiastic and do you like to help customers? Are you fulltime availab...

Lees meer

Schrijf je nu in!

Wil jij op de hoogte gehouden worden van nieuwe interessante vacatures en altijd binnen 1 muisklik kunnen solliciteren? Schrijf je in als werkzoekende!

DIRECT INSCHRIJVEN
We heten wel YoungCapital, maar iedereen is even welkom. Ook als je al wat meer ervaring hebt. Meer weten? Check onze FAQ.