Full-time Customer Service agent via YoungCapital in Amsterdam

What are you going to do:

We’re looking for a fluent German speaker to join the customer support team of a bank based in Amsterdam. This full-time position offers the opportunity to play a key role in ensuring that German-speaking clients receive responsive, knowledgeable, and respectful service across various channels.

As a customer support specialist, you’ll handle incoming questions and requests by phone and email, guiding customers through banking procedures and resolving issues efficiently. Alongside direct communication, you’ll also manage administrative tasks that require strong attention to detail, particularly when working with confidential customer data. Your first weeks on the job will involve structured training with experienced colleagues to ensure you’re well-prepared. Once you’ve completed training, you’ll move into a hybrid schedule, working half of the week from home and half from the Amsterdam office.

What we offer:

• Hourly wage of 14-15 euros
• Enjoy flexible work: 50% office, 50% home
• Reimbursement for public transport travel expenses
• Opportunity to grow within an exciting company
• Full-time position in Amsterdam

Apply

Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible!

Extra information

Status

Open

Education Level

MBO

Location

Amsterdam

Working hours per week

36 - 40

Type of Contract

Fulltime (startersfunctie), Parttime (overdag)

Responsible for

Helping customers with questions regarding their bank via telephone and email.

Published at

26-06-2025