Full-time Norwegian-speaking customer service representative – Amsterdam

What are you going to do:

As a full-time Norwegian-speaking customer service representative, you’ll support travelers across Europe with their flight bookings, schedule changes, luggage, upgrades, and loyalty programs. Using your native-level Norwegian and strong English skills, you’ll ensure every customer interaction is smooth, fast, and stress-free. Looking to build a long-term career in a customer-first environment? This is your chance to grow, learn, and eventually take on leadership responsibilities if you’re ready to step up. 

Your full-time role will involve chat, email, and phone support, managing multiple channels through a user-friendly CRM system, and collaborating with colleagues from around the world. This position offers opportunities to develop your skills and advance into leadership roles if you’re motivated to grow in a customer-focused environment.

Hybrid working model: After your onboarding, you’ll split your week between our modern Amsterdam offices and working from home, giving you flexibility while staying connected with the team.

What we offer

• Full-time position (32–40 hours per week)
• Gross salary of €16.35/hour
• Travel allowance
• Hybrid work flexibility (1–2 days from home)
• Opportunities for training and career growth, including Team Lead paths
• Work in one of the largest Dutch contact centers
• Join a truly international team in Amsterdam

Apply

Take the next step in your career today as a full-time Norwegian-speaking customer service representative in Amsterdam, and make a real impact in an international, fast-growing environment.

Extra information

Status

Open

Education Level

MBO

Location

Amsterdam

Working hours per week

32 - 40

Type of Contract

Fulltime (startersfunctie)

Salary indication

€16,35 per uur

Responsible for

As a Norwegian-speaking customer service agent, you’ll be responsible for assisting customers with their travel needs for a Dutch airline.

Published at

03-11-2025