Become a full-time customer service agent in Madrid Spain via YoungCapital

What are you going to do:

Madrid is the kind of city where history & culture meet hustle - from the Prado Museum with masterpieces by Goya and Velázquez to strolling down Gran Vía past classic architecture, and sipping café con leche near Plaza Mayor. Now imagine doing that while building your career or simply improving your CV with cross-border experience. As a full-time customer service agent in Madrid, you’ll be the friendly expert customers rely on across Europe - answering calls, emails and chats, solving issues with orders, accounts or services, and ensuring every experience feels smooth. Being a customer service agent here means developing solid communication skills and real professional confidence, all from the buzzing Spanish capital.

YoungCapital works with a dedicated cross-border recruitment agency that collaborates with a wide range of companies abroad. After your application, they’ll reach out to you directly.

As a full-time customer service agent in Madrid, Spain, you’ll receive a competitive salary typically ranging from around €1,617 to €2,542 per month (based on your project) with performance-based bonuses for hitting targets. Paid training helps you get started confidently. Our comprehensive relocation support guides you through stressful topics like local registration, bank accounts and settling into your new home. You’ll also enjoy 22 paid vacation days and 14 Spanish public holidays, giving you lots of time to explore Madrid, its parks, festivals and neighbourhood gems of Spain next to your full-time role. On top of that, living in Madrid means working with an international customer service team, valuable work experience, and plenty of sunshine and culture to balance your career.

Life in Madrid

Living in Madrid, Spain while working full-time customer service gives you both city thrills and practical convenience. Catch a game day buzz at Santiago Bernabéu or Wanda Metropolitano (Real Madrid or Atlético Madrid), or join friends watching matches in local bars with great tapas and cheap drinks. Public transport in Madrid is easy and affordable - a single metro or bus ride is about €1.50–€2.00 and a 10-trip metro/bus card around €12.20 Baja Bikes, and monthly passes can be even better value if you commute frequently. Weekend escapes are simple too: fast trains (AVE) to Barcelona take just a few hours, and budget flights from Adolfo Suárez Madrid-Barajas Airport to destinations like Lisbon, Paris or Berlin can be found for around €50–€100 if you book early. The city is a food lover’s paradise - bite into tortilla de patatas, bocadillo de calamares near Plaza Mayor, enjoy museums like the Reina Sofía, and hike green areas like Casa de Campo. Working as a customer service agent in Madrid lets you grow professionally while enjoying world-class experiences in one of Spain’s most iconic cities.

What we offer

• Competitive monthly salary: €1,617–€2,542
• Performance-based bonuses
• Paid training to help you feel comfortable from day one
• Relocation support
• Bureaucratic assistance on registration, bank accounts, and settling in
• 22 paid vacation days and 14 Spanish public holidays
• Work with an international team and gain valuable professional experience
• Flexible work-life balance while living in sunny Madrid
• Opportunity to explore the city, nearby attractions, and weekend trips across Spain and Europe

Apply

Are you ready to take the next step and enjoy the Spanish sun? Click the button 'Apply Now! and we'll contact you as soon as possible!

Extra information

Status

Open

Education Level

Middelbare school, MBO, HBO, Universiteit

Location

Landelijk (dus ook bij jou in de buurt)

Working hours per week

32 - 40

Type of Contract

Fulltime (startersfunctie), Tijdelijke fulltime baan

Salary indication

Tussen €1.617 en €2.542 Per maand

Responsible for

You answer customer questions via phone, email, and chat, resolve issues, provide clear guidance, and ensure each interaction feels positive and helpful.

Published at

06-01-2026