Customer Service Expert

Beschrijving

As a Customer Service Expert, you ensure a smooth and reliable customer experience across the Benelux and Northern Europe. You are the first point of contact for customer inquiries and provide solution-oriented support - from preparing and negotiating quotations to processing orders and handling complaints. You also work closely with the Sales Manger to support new customer acquisition and follow up on commercial opportunities.

Requirements

• Completed a commercial education or a comparable qualification, preferably in logistics or customer service
• 2+ years of relevant professional experience
• Fluent business English is required, French is highly desirable, German is a plus
• Proficient in MS Office, including Excel
• Strong customer- and service-oriented mindset with a proactive attitude
• Excellent communication, organizational and problem-solving skills

Applicants must reside in the Netherlands in the area of Eindhoven!

Benefits

• Competitive salary package
• Possibility of hybrid working
• 25 holidays
• Comprehensive onboarding program
• Strong focus on personal development through training and coaching programs
• Regular team events and a supportive, collaborative work environment

Please not that the company can't provide sponsorship for this position.

Application Procedure

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Extra informatie

Status

Open

Opleidingsniveaus

Middelbare school

Plaats

Eindhoven

Werkuren per week

1 - 40

Dienstverbanden

Fulltime (ervaren)

Gepubliceerd op

01-02-2026