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Fulltime native German speaking customer support wanted for famous sport brand in Amsterdam

Amsterdam | Provincie Noord-Holland | Callcenter vacatures | Klantenservice medewerker | Fulltime (startersfunctie) | MBO | HBO | Universiteit

Are you interested in sports? Would you like to be a part of a dynamic and great corporation? Are you available from the 23rd of October? And is German your mother tongue? Then you might want to check this out!

Job Description

You will be a part of a team of 130.000 customer service employees from all over the world, who represent some of the world’s largest corporations. Our client is a leader in telecom, electronic entertainment and IT. They offer flexible and professional solutions for their customers in all customer service areas. One of their clients is world's largest sport brand, which is in search of a native German speaking customer support professional.

As a customer service employee you are expected to be service oriented, friendly and able to find timely and accurate solutions. It is an inbound customer service duty where you should be able to answer questions about sportswear and products, as well as handle problems and complaints. During the phone conversation you must be able to collect the right information to accurately help the customer. You will participate in team meetings and additional training. You share your achievements with your colleagues to stimulate and encourage everyone.

We are in search of employees who are available for 40 hours a week starting the 23rd of October. You will start with a 2.5 week training to learn everything about the products and the brand. The working hours are from Monday till Friday starting from 9.00 am until 9.00 pm, and Saturday and Sunday from 9.00 am until 6.00 pm. We are looking for various availability, including weekends and holidays.

What we offer:

  • Exciting fulltime job, starting the 23rd of October;
  • Development training;
  • Comfortable working conditions;
  • Bonussystem;
  • Travel costs compensation;
  • Retirement plan.

We ask:

  • Intermediate vocational education (MBO);
  • Experience in working with customers;
  • You are interested in fashion;
  • You have a sales mindset: passion to find the right solution for the customer, while also closing the sale;
  • Fluency in English language and your native language German;
  • You are outgoing and approachable, with excellent customer service;
  • Well-organized, accurate, you are detail-oriented, with high self-motivation.

Solliciteren:

Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Further Information

Education Level
MBO, HBO, Universiteit
Location
Amsterdam
Type of Contract
Fulltime (startersfunctie)

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Fulltime native German speaking customer support wanted for famous sport brand in Amsterdam

Are you interested in sports? Would you like to be a part of a dynamic and great corporation? Are you available from the 23rd of October? And is Ge...

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