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Helpdesk Agent for Lenovo Native French & English in Maastricht

Would you like to help customers with all sorts of (technical) questions and are you native in French and fluent in English? I might have THE job for you! Become a Helpdesk agent for Lenovo in Maastricht.

What are you going to do:

As a Helpdesk agent for Lenovo in Maastricht you will be answering customer questions by phone. For example questions about the purchase and use of IT-related Lenovo products (laptops, tablets and desktops).

Your main job is providing information, answering questions and help customers solve technical issues. As a Helpdesk agent for Lenovo you do not have to sell (upsell, crossell) anything! Before you get started, you will follow a full time paid training of 2 weeks during office hours (monday till friday 09.00-17.00h) . After that, It is important that you are avaiable during the following opening hours:

Monday - Friday: 09.00h - 18.00h
Weekends: 10.00h - 18.00h 

What we offer:

  • A challenging job;
  • A competitive salary of € 9,51 or € 10,07 (bilingual) + 8% holiday allowance + reservation (independent of age!);
  • Travel allowance;
  • A job in a big company for a popular brand in an international work environment, in a nice team of colleagues;
  • A min - max 7-month contract with quaranteed working hours and long-term possibilities;
  • The possibilty to work part time or full time;
  • A fulltime paid training on product information and general communication skills;
  • Flexible opening hours.

What we ask:

  • No minimum education required
  • Native French speaker who is also fluent in English;
  • A strong interest in IT;
  • Living in the area of Maastricht (maximum 50 km);
  • Available for the 2 week full time training (monday to friday during office hours);
  • Strong communication and problem solving skills, and a customer-minded orientation.


Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op!

Extra information

Education Level
Middelbare school, MBO
Working hours per week
24 - 40
Type of Contract
Fulltime (startersfunctie), Parttime (overdag), Tijdelijke fulltime baan
Salary indication
Tussen €9,51 en €10,07 per uur
Responsible for
Answering customer questions, providing information to customers

Maastricht | ICT vacatures | Callcenter vacatures | Vacatures callcenter medewerker | Vacatures helpdesk medewerker | Fulltime (startersfunctie) | Parttime (overdag) | Tijdelijke fulltime baan | Middelbare school | MBO

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