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Fulltime Customer Service Representative in Hoofddorp

We are looking for a fulltime customer service representative who can start as soon as possible. Do you like assisting people and are you interested in electronics? Then this is the perfect position for you.

32 - 40 uur per week

What are you going to do:

You are responsible for the customer service including the administration. What does this mean exactly? Customers will contact you by phone or mail and will ask questions about the delivery and prices of the products. For example, the order has not been delivered yet? Then it is your task to see where the order is and how fast it can arrive. You will reschedule the day of the order together with the customer and the courier. Another example the customer has a question about the quotation and would like to know more specific details. You know where to look and open up the file in your administration and give the customer a detailed answer. 

You know exactly how to help the customers and answer all their questions about the supply chain. At the same time you keep the files up to date and make sure all agreements and contracts are in there. You are also responsible for the stock control, you make sure all the administration is correct so there won't be any Slow-Moving-, Excessive- and Obsolete Stock levels. 

You are also in contact with the sales team, whenever a customer needs a follow up you will be the one responsible. You are the one that sends the customers the quotations and contracts and document it in your administration. 

Short summary, you are responsible for customer service regarding the supply chain, stock control, sales support and the administration. 

About the company: The company is a global leader in the design, manufacture and supply of advanced electronic materials. The headquarters is located in Kyoto, Japan they serve their customers with a global network. It is an international company and the main language is English. 

 

What we offer:

  • A salary indication between € 2.400 - € 2.700 (depending on age/experience);
  • Career-growth opportunities;
  • Travel Allowance;

What we ask:

  • Minimum hbo level or equivalent ability ; Economy, Supply chain and/or Logistics
  • Excellent control of the English language in word and writing;
  • You have two years work experience in order management, stock management and supply chain;
  • Excellent communicative skills and emphatic ability.

Apply

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Extra information

Status
Inactief
Education Level
HBO
Location
Hoofddorp
Working hours per week
32 - 40
Type of Contract
Fulltime (startersfunctie), Fulltime (ervaren)
Responsible for
Assisting customers

Hoofddorp | Callcenter vacatures | Fulltime (startersfunctie) | Fulltime (ervaren) | HBO

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